How to use The Wind Agent.
48 guides, written against the product itself. Each one has numbered steps with the real button labels, answers to the questions people ask, and what to do when something looks wrong.
All frequently asked questionsThe Learn libraryGlossary A to Z
Getting started
Your first reading, your first limit, your first saved site.
- What is The Wind Agent and who is it for?
- How to get your first reading in five minutes
- How do I search for a place or use my location?
- How to set your working height
- How do I set a limit from my own document?
- How to choose a persona preset and a speed unit
- How do I create an account and sign in?
- How to save a site (working point)
The instrument
Every number, badge and chart on the map, explained in order.
- What does the big number mean?
- Why does the number change when I move the height?
- How do I read P(>limit)?
- What do the five Agreement Spine ticks mean?
- What do AGREE and SPLIT mean on the map?
- How do I read the exceedance fan?
- How do I compare observations with the model?
- How to use Route mode
- How to use Golf mode
- How to use Cab mode
Records & sharing
Freeze what you saw, share it, and know what it contains.
Alerts & morning brief
Rules on your sites, the email feed, and the daily brief.
Fleet & boards
One view across every site, lamps, shifts and public boards.
The agent
What to ask, what it will not answer, and why it asks you to confirm.
Plans & billing
What each plan includes, how to pay, and how to fix a plan that did not change.
Data & accuracy
Where the data comes from, how fresh it is, and what UNKNOWN means.
Most asked
Why does the instrument not have pre-set limits?
Operational limits vary with equipment, task and site, so one built-in number would be wrong for most people. Your limit comes from your own document. The instrument provides the forecast and the odds of crossing the limit you set, and the decision to proceed is always yours.
Read the full guide: How do I set a limit from my own document?What does P(>limit) mean?
It is the percentage of ensemble members that reach your limit at the selected hour. It tells you how many of the pooled forecasts cross your line, which is a good guide to how uncertain the hour is. It does not tell you what the wind will do.
Read the full guide: How do I read P(>limit)?Why does the number change when I change the height?
Wind speed rises with height above the ground. The instrument reads the modelled levels at 10, 80, 120 and 180 m and interpolates between them on a logarithmic height scale. So a crane jib at 45 m and a hub at 100 m get different numbers from the same forecast. Inside 10 to 180 m the value is native or interpolated; outside it, it is extrapolated with a neutral log law and labelled that way.
Read the full guide: Why does the number change when I move the height?Why does it say UNKNOWN instead of showing zero?
Because a missing value is not calm. If a station is silent, no model level has usable data, or an ensemble hour has too few members, the instrument says UNKNOWN or shows a dash and shows no probability. A zero would read as calm. Missing data never becomes a number.
Read the full guide: Why does it say UNKNOWN instead of zero?What do I get for free without an account?
You get the full instrument at /app, including height-matched wind, ensemble odds, the agreement spine, observations and the map. Charts, the Learn library, Ireland pages, industry pages and the agent are also free. No account or payment details are needed. The data and uncertainty shown are the same as on paid plans.
Read the full guide: Which plan do I need?Can I edit a frozen record?
No. There is no edit route. If conditions or settings were wrong, set them correctly and freeze again to make a new record. The old record stays available until it expires.
Read the full guide: How do I freeze a record?Why did I get an email for the breach but none when it ended?
Alerts only send for new breach windows. There is no email when the wind drops back under the limit. The rule row chip and the feed show only that an alert was sent.
Read the full guide: Why did my alert not fire, or fire twice?Why will the agent not say whether it is fine to go ahead?
It compares the forecast to the limit you set and stops, and the decision stays with you and your competent person on site. A question that asks outright for a go-ahead or an all clear gets a fixed reply. A question about the value against your limit gets a data answer.
Read the full guide: Why will the agent not answer some questions?