― HELP · THE AGENT

Why will the agent not answer some questions?

Five kinds of question get one fixed sentence instead of an answer: club choice, legal crane limits, spray drift, what the wind will actually do, and a go-ahead. Here is how to reword them.

4 min readUpdated Checked against the product
ON THIS PAGE
  1. The five fixed refusals
  2. Club choice
  3. Legal and statutory limits
  4. Spray drift and plumes
  5. What the wind will actually do
  6. Go-ahead and all-clear requests
  7. Rewording a question that was refused
  8. Questions

01The five fixed refusals

Before the agent calls a model or any tool, it checks your question for five patterns. If one matches, it replies with one fixed sentence and does nothing else. No data is fetched, and the evidence line says standard refusal. The five are: picking a golf club, stating a legal crane limit, modelling spray drift or plumes, saying what the wind will actually do, and giving a go-ahead. The patterns look for words, not meaning, so the reply depends on your wording. The first pattern that matches wins. This is a design choice. The agent compares a forecast to a limit you set and leaves the decision with you.

02Club choice

The reply is "I will not pick a club. I cannot know your swing; I can give head and cross components only." It triggers on the words club, iron, wood, driver, wedge, hybrid or putter followed later by use, hit, take, pick, choose or select, and on "which club" or "what club". Because it is word based, a question about a golf club and a tee time can trigger it by accident. For wind on each hole, use the Golf tab in the instrument. It shows head and cross components per hole against your limit, and gives no club advice. See golf mode.

04Spray drift and plumes

The reply is "I am not modelling spray drift or plumes. I have no stability class." It triggers on the single words drift, plume, deposition or buffer zone, anywhere in the question, so even asking about wind direction for a drift check is refused. The instrument gives wind speed, gust and direction at a height, and temperature inversion or stability data is not part of it. Ask for the numbers you need instead, for example the mean wind and direction at 10 m for each hour tomorrow morning, and apply your own spray rules to them.

05What the wind will actually do

The reply is "I cannot say what the wind will actually do. I hold modelled forecasts and ensemble odds, nothing more." It triggers on "what will it actually do", "will it really", the word for a firm assurance, and "promise me". Everything the agent holds is a modelled forecast plus ensemble odds, which are plain member fractions and are not calibrated. Ask for the odds instead. For example ask what share of ensemble members reach your limit at 14:00, and what the next hour over your limit is.

06Go-ahead and all-clear requests

The reply says it gives no go-ahead, compares the forecast to your limit and stops, and that the call is yours. It triggers on questions asking whether it is free of risk for you, or free of risk to lift, fly, spray, sail, go or play, and on "give me the go", "give me the all clear" and "clear me". A question like "Can I lift at 07:00 tomorrow at 85 m?" does not match. That one gets a real answer with the value at your height, the gust at 10 m, the margin to your limit and the ensemble odds. Even then the agent will not say it is fine or tell you to go ahead.

07Rewording a question that was refused

Say what number you need. Good forms are: what is the wind at 80 m at 14:00; when is the next hour over my limit; what are the ensemble odds for 07:00 tomorrow; do the observations agree with the model. Avoid the trigger words listed above. If you are unsure whether you are blocked, a real answer will show the list of what the agent checked, and a refusal will not. The instrument always shows the same evidence without the filter, so you can read it yourself.

Questions

Why will the agent not say whether it is fine to go ahead?

It compares the forecast to the limit you set and stops, and the decision stays with you and your competent person on site. A question that asks outright for a go-ahead or an all clear gets a fixed reply. A question about the value against your limit gets a data answer.

Can the agent model spray drift?

No. It has no stability class and no plume model, and the word drift anywhere in your question gets the fixed refusal. It can give mean wind, gust and direction at a height for each hour.

Does the agent know the legal limit for my crane?

No. It will not state one. Your limit comes from the manufacturer's document or your lift plan, and you enter it yourself. The agent then compares the forecast to it.

My question was refused but I did not ask for any of that. Why?

The checks match words, not meaning, so a stray word can trigger one. Examples are the word drift in a sentence about direction, or club together with take or use. Rephrase using plainer numbers, as in the section on rewording.

Does a refused question use my 12 questions a minute?

A refused question is still a request, so it counts toward the rate limit of 12 a minute from one connection. It does not call a model or fetch any data.